Accommodation operation management

1. introduction to accommodation operations

Housekeeping is an operational department in a hotel, which is responsible for cleanliness, maintenance, aesthetic upkeep of rooms, public area, back area and surroundings.

1.1. types of accommodation

Lodging operations and accommodations means establishments that provide lodging accommodations including but not limited to hotels, motels, bed and breakfasts, inns, short-term rentals of properties (including residential and shared residential rentals), parks for recreational vehicles and campgrounds.

•  Hotels. Hotels are typically larger establishments that offer a range of amenities and facilities, such as restaurants, bars, conference rooms, and fitness centres. ...
• - Motel. ...
• - Flats/Apartments. ...
• - Bed & breakfasts. ...
• 5 - Boutique hotels and Lodges.

1.2. Accommodation categories

The Two Main Accommodation Categories in the Hospitality Industry

In general, all types of accommodation within the hotel or hospitality industry can be divided into two main groups, which are serviced accommodation and non-serviced accommodation:

Serviced Accommodation

Serviced types of accommodation provide guests with various services beyond the provision of a bed. This will typically take the form of hotel-style services, such as housekeeping. Serviced accommodation will also provide food services, including a restaurant, a bar with food offerings, or room service food options.

Non-Serviced Accommodation

Non-serviced accommodation types do not provide additional hotel-style services. They often offer more of a ‘home away from home‘ feel, with guests relying on a greater level of self-service. So, for example, food service will not be included, but there may be kitchen facilities provided so guests can prepare food themselves.

1.3. Room types

Single hotel room type

A single room is designed for one occupant and has one bed – generally a double or queen bed.

Double hotel room type

A room for two people, sometimes with two full-size beds and sometimes with a king or queen bed. The size of this room is usually larger than a single room.

Triple hotel room type

As the name suggests, the triple is a room that can accommodate three people, and will generally include three twin beds, one double bed and one twin bed or two double beds.

Quad hotel room type

A larger room that’s meant for four guests, and will have at least two double beds.

Some quad rooms may be set up with bunks or twins.

Hotel rooms by bed size

Another way hotel rooms can be categorised and named is by reference to the size of the bed in the room.

Queen hotel room

A room with a queen-sized bed (generally 60 inches wide x 80 inches long, or 152.4 cm x 203.2 cm) which can be occupied by one or more people.

King hotel room

A room with a king-sized bed (generally 76 inches wide x 80 inches long, or 193 cm x 203 cm) which can be occupied by one or more people.

Twin hotel room

A room with two twin beds which can be occupied by one or more people.

Hollywood Twin hotel room

Similar to a twin room, however the two twin beds are joined together by a common headboard.

Double double hotel room

A room with two double or queen beds. It’s meant to accommodate two to four people.

Studio hotel room

A studio room is a small room that comes with a couch that can be converted into a bed and sometimes contains additional beds or a small kitchenette.

Hotel rooms by layout type

The size, design and arrangement of the room in a hotel can be used to create different room types.

Deluxe room

A step up from a standard room in terms of room views (may have water or city views, for example), location, furnishings and amenities. These rooms often have a balcony, more luxurious bathroom and are also a little more roomy generally.

Suite or executive suite

A suite is generally a larger space with separate bedroom areas connected to a living room. This type of room may also include a kitchenette.

Mini suite or junior suite

A mini suite is a single room with a bed and sitting area.

Presidential suite

Presidential suites are the most luxurious – and expensive – rooms in a hotel. There are generally only one or two of these, if any, within an entire hotel. This suite will boast an expansive floorplan with one or more bedrooms, a living space, a long list of amenities and custom services.