1. introduction to accommodation operations

1.2. Accommodation categories

The Two Main Accommodation Categories in the Hospitality Industry

In general, all types of accommodation within the hotel or hospitality industry can be divided into two main groups, which are serviced accommodation and non-serviced accommodation:

Serviced Accommodation

Serviced types of accommodation provide guests with various services beyond the provision of a bed. This will typically take the form of hotel-style services, such as housekeeping. Serviced accommodation will also provide food services, including a restaurant, a bar with food offerings, or room service food options.

Non-Serviced Accommodation

Non-serviced accommodation types do not provide additional hotel-style services. They often offer more of a ‘home away from home‘ feel, with guests relying on a greater level of self-service. So, for example, food service will not be included, but there may be kitchen facilities provided so guests can prepare food themselves.